Our quality promise
Both patients and partner clinics benefit from the advantages of our combined care, which is geared to patients' everyday lives, is evidence-based, evaluated, and continuously developed by us. Numerous studies prove the effectiveness and benefits of our prevention, rehabilitation and aftercare offers.
Caspar Health handles information and data with particular care. Caspar Health works with an Information Security Management System (ISMS) that is approved according to DIN EN ISO/IEC 27001:2017.
The quality management system of the Caspar Clinic is certified in line with specifics defined by DEGEMED according to DIN ISO 9001. Since January 1, 2022. Caspar Health's multimodal tele-rehab aftercare has been recognized as standard care in Germany.
Recognition
Since January 1, 2022, the multimodal tele-rehab aftercare with the Caspar software has been recognized as standard care by the German Pension Fund (DRV) for an unlimited period of time.
This was based on intensive studies and an evaluation phase lasting several years. More information about the effectiveness and benefits of Caspar Health's offers are published continuously in the study section.
More about our studies
Quality
The prevention, rehabilitation and aftercare services offered by the virtual Caspar Clinic meet all the criteria for certification by the German Society for Medical Rehabilitation (DEGEMED) in accordance with DIN ISO 9001.
Patients and partner clinics who rely on Caspar Health can therefore be confident that the services are offered on basis of a certified quality management system.
More in our background article
Information Security
Certified IT and data security for partner clinics and patients through secure processes, operation and documentation.
Caspar Health works with an Information Security Management System (ISMS) whose conformity with the requirements of the world's leading standard for information security, ISO 27001, has been tested and certified by an independent certification.
Best Quality
With a broad spectrum of competencies and qualified, multi-disciplinary professionals with a lot of experience in the relevant indication fields, the Caspar Clinic meets the structural requirements of the German Pension Fund. The combination of individualized digital therapy via software and virtual clinic creates good conditions for "Best Quality" in the three quality parameters - structural, process and result quality.
Best Quality
With a broad spectrum of competencies and qualified, multi-disciplinary professionals with a lot of experience in the relevant indication fields, the Caspar Clinic meets the structural requirements of the German Pension Fund. The combination of individualized digital therapy via software and virtual clinic creates good conditions for "Best Quality" in the three quality parameters - structural, process and result quality.
1
Structural quality
- Personnel and competencies
- Medical-technical equipment
- Facility and organizational structure
2
Process quality
- Digitally integrated healthcare journey
- Standardized documentation and quality assurance according to KTL
- Treatment elements from therapy fields I, II and III
3
Results quality
- Focus on Patient-Reported Outcome Measures (PROMs).
- Measurement of goal achievement & documentation
- Data-driven evaluation and reporting
Benefits for patients
We offer patients an individualized, time and location-independent digital therapy that promotes sustainable rehabilitation success.
Benefits for partner clinics
Partner clinics can strengthen and expand their healthcare capabilities with our quality-focused services.
